Refund policy

Scope of the Policy

This policy applies to all purchases made from Al-Fatihah Calligraphy. It is governed by the laws of Jurisdiction.

By completing a purchase, you agree to this policy.

Exceptions

All sales are final. Refunds will only be issued in the following cases:

• Products are defective or damaged when delivered.
• Items delivered are not as described on the website, to a great extent only.
  

To qualify, you must report issues within 3 days of delivery with photographic proof of the issue.

Shipping Costs

Shipping costs are non-refundable unless the item was damaged in transit or the wrong item was shipped.

How to Submit a Request

To report a problem, please contact us at alfatihah.calligraphy@gmail.com with your order number and details.

Legal Compliance

This policy complies with applicable consumer protection laws.

Policy Changes

Al-Fatihah Calligraphy reserves the right to update this policy at any time. Please review it regularly.